Privacy Statement

This privacy statement sets out how Sanctuary SOS Ltd uses and protects any information that you give when you use this website.

Sanctuary SOS Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Sanctuary SOS Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018

Website Visitors

Like most website operators, Sanctuary SOS Ltd collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use the website.

Gathering of Personally-Identifying Information

Certain visitors to our website choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, if you choose to get in touch using our contact us page, we require you to include your name and email address.

In each case, we collect such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s enquiry. Sanctuary SOS Ltd does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging with us through our website.

All of the information that is collected by Sanctuary SOS Ltd will be handled in accordance with GDPR legislation.

Protection of Certain Personally-Identifying Information

Sanctuary SOS Ltd discloses potentially personally-identifying and personally-identifying information only to those of project administrators, employees and contractors that (i) need to know that information in order to process customer enquiries or carry out work for customers, and (ii) that have agreed not to disclose it to others.

Sanctuary SOS Ltd will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to project administrators, employees and contractors as described above, Sanctuary SOS Ltd discloses potentially personally-identifying and personally-identifying information only when required to do so by law, if you give permission to have your information shared, or when Sanctuary SOS Ltd believes in good faith that disclosure is reasonably necessary to protect the property or rights of Sanctuary SOS Ltd, third parties, or the public at large.

If you have previously supplied your email address, Sanctuary SOS Ltd may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with our business and our products. We primarily use our social media channels to communicate this type of information, so we expect to keep this type of email to a minimum.

Sanctuary SOS Ltd takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

Use of personal information

We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so.

Legal grounds for processing personal information

We rely on one or more of the following processing conditions:

  •  our legitimate interests in the effective delivery of information and services to you;
  • explicit consent that you have given;
  • legal obligations.

Access to data

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all your personal information, please follow the instructions at the end of this policy.

Retention of personal information

We will retain your personal information on our systems only for as long as we need to. We keep contact information (such as mailing list information) until a user unsubscribes or requests that we delete that information from our live systems. If you choose to unsubscribe from a mailing list, we may keep certain limited information about you so that we may honour your request.

Rights in relation to your information

You may have certain rights under data protection law in relation to the personal information we hold about you. In particular, you may have a right to:

  • request a copy of personal information we hold about you;
  • ask that we update the personal information we hold about you, or independently correct such personal information that you think is incorrect or incomplete;
  • ask that we delete personal information that we hold about you from live systems, or restrict the way in which we use such personal
  • object to our processing of your personal information; and/or
  • withdraw your consent to our processing of your personal information (to the extent such processing is based on consent and consent is the only permissible basis for processing).

If you would like to exercise these rights or understand if these rights apply to you, please follow the instructions at the end of this Privacy statement.

Third Party Links

Our website may contain links to other websites provided by third parties not under our control. When following a link and providing information to a 3rd-party website, please be aware that we are not responsible for the data provided to that third party. This privacy policy only applies to Sanctuary SOS Ltd’ website, so when you visit other websites, even when you click on a link posted on sanctuarysos.com, you should read their own privacy policies.

Cookies

Additionally, information about how you use our website is collected automatically using “cookies”. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

Please see our cookie policy for more information about what cookies are collected on sanctuarysos.com.

Contact

Please contact us if you have any questions about our privacy policy or information we hold about you by emailing hello@sanctuarysos.com